Returns & Refunds Policy
At Dose-N-Cure, your satisfaction and health are our top priorities. This policy explains the terms for returning products and receiving refunds. Please read carefully, as some items—particularly prescription medicines—are non-returnable due to safety standards and legal regulations.
When Returns Are Accepted
Returns are permitted under the following conditions:
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You received a damaged or faulty item.
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A product was sent in error.
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Unopened, non-prescription items in their original packaging may qualify for return.
Please be aware:
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Prescription drugs are non-returnable and non-refundable once opened, tampered with, or damaged, due to health regulations.
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All return requests must be initiated within 2 days of delivery.
Order Cancellation Terms
Orders may be cancelled in the following situations:
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Out of Stock: If unavailable, your order will be cancelled, and a full refund issued.
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Purchase Limit Breach: Orders exceeding allowed quantity may be cancelled.
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Customer Request: Orders can be cancelled if not yet shipped.
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Unpaid Orders: Non-payment leads to automatic cancellation.
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Disputes: Orders flagged for authenticity or fraud concerns may be cancelled.
Steps to Initiate a Return
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Contact Us: Email dose4cure@gmail.com within 2 days of receiving the product. Mention your order number and issue details.
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Proof of Purchase: For damaged items, images may be required.
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Approval: Once verified, we’ll share return instructions.
Return Shipping Costs
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If the product is defective, incorrect, or damaged, Dose-4-Cure covers return shipping.
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For eligible, unopened non-prescription items, customers cover the return shipping.
Refunds and Replacements
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Transit Damage/Loss: A full refund or replacement will be provided.
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Partial Deliveries: You’ll be charged only for the received items; the rest will be refunded.
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Wrong Item Delivered: Contact us with images. We’ll arrange a refund or replacement.
Refund Timeline
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Refunds may take up to 30 business days to appear in your original payment method.
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If not received within this time, reach out to our support team.
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Requests for refunds or replacements must be made within 2 days of delivery.
Items That Cannot Be Returned
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Prescription medicines
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Used or opened over-the-counter products
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Items lacking original packaging or proof of purchase
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Tampered wellness or hygiene items
Product Exchanges
We do not offer direct exchanges. In case of defective or incorrect products, please request a return and choose between a refund or replacement.
Need Help?
For further assistance, contact us at:
📧dose4cure@gmail.com, order@dose4cure.com